Privacy Policy
Last updated May 2024
Introduction
Purpose Chiropractic is committed to providing quality services and maintaining the highest standards of privacy for our clients. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information that is necessary for providing our chiropractic services. This may include:
* Your name, address, date of birth, and contact details
* Health information including medical history and treatment notes
* Payment details
* Any other information relevant to your care and treatment
2. How We Collect Personal Information
We collect personal information directly from you through:
* Consultation forms and health questionnaires
* Conversations and consultations with our chiropractors
* Our website, including online appointment bookings
* Email, phone, or other electronic communications
3. Use of Personal Information
We use your personal information to:
* Provide and manage chiropractic services and treatments
* Communicate with you about your health and our services
* Process payments and manage billing
* Maintain and update our records
* Comply with legal obligations and professional regulations
4. Disclosure of Personal Information
We may disclose your personal information to:
* Other healthcare providers involved in your care, with your consent
* Third-party service providers who assist us in operating our business (e.g., IT support, payment processors)
* Regulatory authorities and legal bodies as required by law
We will not disclose your personal information to overseas recipients without your explicit consent unless required by law.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
* Secure storage of physical and electronic records
* Restricted access to personal information
* Regular staff training on privacy and data protection
6. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, or incomplete. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Complaints
I
f you believe we have breached your privacy or have any concerns about our privacy practices, you can make a complaint by contacting us. We take privacy complaints seriously and will investigate and respond to your complaint promptly.
Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:
Purpose Chiropractic
Email: contact@purposechiropractic.com.au
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. The updated policy will be available on our website, and we encourage you to review it periodically.
Last updated May 2024
Introduction
Purpose Chiropractic is committed to providing quality services and maintaining the highest standards of privacy for our clients. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information that is necessary for providing our chiropractic services. This may include:
* Your name, address, date of birth, and contact details
* Health information including medical history and treatment notes
* Payment details
* Any other information relevant to your care and treatment
2. How We Collect Personal Information
We collect personal information directly from you through:
* Consultation forms and health questionnaires
* Conversations and consultations with our chiropractors
* Our website, including online appointment bookings
* Email, phone, or other electronic communications
3. Use of Personal Information
We use your personal information to:
* Provide and manage chiropractic services and treatments
* Communicate with you about your health and our services
* Process payments and manage billing
* Maintain and update our records
* Comply with legal obligations and professional regulations
4. Disclosure of Personal Information
We may disclose your personal information to:
* Other healthcare providers involved in your care, with your consent
* Third-party service providers who assist us in operating our business (e.g., IT support, payment processors)
* Regulatory authorities and legal bodies as required by law
We will not disclose your personal information to overseas recipients without your explicit consent unless required by law.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
* Secure storage of physical and electronic records
* Restricted access to personal information
* Regular staff training on privacy and data protection
6. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, or incomplete. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Complaints
I
f you believe we have breached your privacy or have any concerns about our privacy practices, you can make a complaint by contacting us. We take privacy complaints seriously and will investigate and respond to your complaint promptly.
Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:
Purpose Chiropractic
Email: contact@purposechiropractic.com.au
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. The updated policy will be available on our website, and we encourage you to review it periodically.
